Shipping / Delivery Information

Shipping & Delivery Information

Orders are shipped fully insured via UPS or parcel post, unless specified otherwise. A street address is required. Items ordered together are not necessarily shipped together. Shipments to Alaska, Hawaii, Canada and foreign countries are sent via UPS Air and actual freight charges will be billed upon order.

Items notated by a diamond symbol ( ♦ ) are sent directly to you from our suppliers and require additional shipping time. Please see chart below for additional information.

  • SHIPPING & HANDLING (per address)
    Order Amount

    (3-6 Business Days)

    (2 Business Days)

    Up to $20.00 $9.95 $34.95
    $20.01-$50 $12.95 $36.95
    $50.01-$90 $14.95 $39.95
    $90.01-$120 $19.95 $41.95
    $120.01-$150 $22.95 $43.95
    $150.01-$250   $26.95 $46.95
    $250.01-$500 $29.95 $49.95
    $500.01-$750 $34.95 $54.95
    $750.01+ $39.95 $59.95
  • SHIPPING & HANDLING (per address)
    Order Amount

    International Standard Ground
    (7-14 Business Days)

    International Standard Air
    (3-7 Business Days)

    Up to $50.00 $15.00 $40.00
    $50.01–$120.00 $25.00 $50.00
    $120.01-$220.00 $35.00 $60.00
    $220.01-$300.00 $45.00 $70.00
    $300.01+ $55.00 $80.00
  • Japan
    Order Amount

    International Standard
    (2-12 Weeks)

    International Standard Air
    (7-14 Business Days)

    Up to $100.00 $28 $40.00
    $100.01-$200.00 28% of the total order amount $70.00
    $200.01–$300.00 $95.00
    $300.01–$400.00 $118.00
    $400.01–$500.00 $140.00
    $500.01–$600.00 $160.00
    $600.01–$700.00 $180.00
    $700.01–$800.00 $200.00
    $800.01–$900.00 $220.00
    $900.01+ $240.00
    All Other Countries
    Shipping Method Delivery Time Charge
    SU International Standard 8-12 weeks 25% of the total order amount or a minimum of $50.00

Express Delivery

Need an item in a hurry? Use our Express 2-Day Service. Please call before 11:00 a.m. (CST) to place your order so that we can ensure the item is available for express delivery. Our customer team can be reached toll free at 1-800-445-4833. Add an additional $25 per package for gifts and unframed prints.

When sent Express, framed prints will be billed actual shipping charges due to their large size. Express delivery to Alaska and Hawaii takes 3 days and is available for an additional $25, plus actual freight charges. In our catalog, items notated by a diamond symbol ( ♦ ) do not qualify for this service.

Freight Delivery

Some large items including furniture will be shipped via common carrier (freight truck) and require additional delivery time. Please be sure to include your daytime phone number when ordering so that the driver can contact you to schedule delivery. Our basic freight service includes curb-side delivery. Please call us for additional delivery options. Special charges apply on deliveries to Alaska, Hawaii, Canada and foreign countries.

Address Changes / Corrections

If you are moving or if your address is incorrect please let us know by contacting our customer team at 1-800-445-4833 or Please include your old and new address and, if you received one of our catalogs, the customer number found on the back cover. You may still receive our catalogs at your old address up to 8 weeks after making the change.

Prices and Availability

All items are subject to prior sale and prices subject to change without notice.

Terms and Conditions for Free Shipping Promo

Orders over $300 do have free shipping available as long as the current shipping promo code is entered at checkout. If it is not entered, you will be charged the amount listed on the shipping table above.